Shipping policy
At Stellergear.com, we strive to ensure timely and efficient delivery of your orders. Please review our shipping terms below.
Order Processing
- All orders are processed within 24 to 48 hours after payment clearance.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Options & Delivery Time
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Standard Shipping
- Estimated Delivery Time: 9 to 21 days
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Express Shipping
- Handling Time: 3 to 12 days
Notice to Foreign Buyers (Outside India)
Customs Duties & Taxes
- Importing goods from another country may result in customs duties, taxes (such as Value Added Tax or Purchase Tax), or other fees imposed by your national tax authorities.
- You, as the importer, are responsible for paying any such charges. We have no control over these taxes and cannot reimburse or compensate you for them.
- Before making a purchase, please check with your local tax authorities to determine potential import duties.
Customs Clearance & Delivery Issues
- If your goods are retained or confiscated by your country's customs authorities, it is your responsibility to resolve the matter with them.
- If your package is undeliverable for any reason and returned to us, we reserve the right to reclaim any associated costs incurred.
- We declare the full purchase price as the value of the goods on all customs forms.
For any inquiries regarding shipping, feel free to contact us at sales@stellergear.com or customerservice.aga@gmail.com