Privacy policy
Privacy Policy
Last Updated: September 11, 2026
StellerGear.com ("StellerGear", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit StellerGear.com, create an account, place an order, contact us, use our services, or otherwise interact with our website.
By using StellerGear.com, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with it, please do not use our website or services.
1. Information We Collect
Depending on how you interact with StellerGear, we may collect the following information:
Information You Provide
This may include:
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Name
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Email address
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Telephone number
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Billing and shipping address
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Account information
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Order and transaction information
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Products viewed, purchased, added to cart, or wishlist
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Customer-service communications
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Reviews, feedback, photographs, or other information you voluntarily submit
We do not need your complete payment-card number or security code for ordinary order processing. Payment information is generally processed securely by third-party payment providers.
Information Collected Automatically
When you visit our website, we may automatically collect information such as:
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IP address
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Browser type and version
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Device type
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Operating system
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Approximate location derived from IP address
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Pages viewed
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Products viewed
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Referring website
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Website interaction information
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Date and time of visits
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Cookies and similar technology information
This information helps us operate, secure, analyze, and improve StellerGear.com.
2. Information From Third Parties
We may receive information from third-party service providers that help us operate our business.
These may include:
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Shopify and related e-commerce services
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Payment processors
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Shipping and fulfillment providers
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Fraud-prevention services
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Analytics providers
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Advertising and marketing platforms
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Customer-support providers
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Technology and cloud-service providers
Information received from third parties may be combined with information we collect directly from you where reasonably necessary to provide our services, process orders, prevent fraud, or operate our business.
3. How We Use Your Information
We may use personal information to:
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Process and fulfill orders.
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Process payments and refunds.
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Arrange shipping and delivery.
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Provide customer support.
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Manage customer accounts.
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Process returns and exchanges.
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Communicate about orders, payments, delivery, and services.
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Respond to questions and inquiries.
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Detect and prevent fraud, abuse, unauthorized transactions, and security threats.
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Maintain and improve our website.
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Analyze website usage and customer preferences.
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Personalize website content and shopping experiences.
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Send marketing communications where permitted by law.
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Display relevant advertising.
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Maintain business records.
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Comply with legal and regulatory obligations.
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Enforce our policies and agreements.
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Protect our rights, customers, website, and business.
4. Marketing Communications
Where permitted by applicable law, we may use your contact information to send promotional communications about products, offers, discounts, new arrivals, and other StellerGear updates.
You may unsubscribe from promotional emails by using the unsubscribe link included in the communication.
Even if you opt out of marketing communications, we may continue sending necessary non-promotional communications relating to your orders, account, transactions, security, or customer-service requests.
5. Cookies and Similar Technologies
StellerGear.com uses cookies, pixels, tags, web beacons, and similar technologies.
These technologies may be used to:
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Keep the website functioning.
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Remember preferences.
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Maintain shopping carts.
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Understand website traffic.
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Analyze customer behavior.
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Improve website performance.
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Measure advertising effectiveness.
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Provide relevant advertising.
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Detect fraud and security threats.
Some cookies may be placed or accessed by third-party service providers.
You may control cookies through your browser or available cookie-consent tools. However, disabling certain cookies may affect website functionality, including shopping-cart and checkout features.
For information about Shopify's cookie practices, please review Shopify's Cookie Policy.
6. How We Share Information
We may disclose personal information where reasonably necessary to operate our business and provide our services.
Recipients may include:
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Shopify and e-commerce service providers
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Payment processors
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Shipping and courier companies
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Fulfillment providers
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IT and hosting providers
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Analytics providers
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Advertising and marketing partners
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Customer-support providers
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Fraud-prevention and security providers
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Professional advisers
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Business partners and affiliates where applicable
We may also disclose information:
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When you request or authorize us to do so.
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To comply with applicable law or legal processes.
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To respond to lawful government requests.
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To enforce our terms and policies.
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To protect our rights, property, customers, users, or business.
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To detect or investigate fraud, abuse, or security issues.
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In connection with a merger, acquisition, restructuring, sale of assets, bankruptcy, or similar business transaction.
We do not sell personal information as a business activity.
Where applicable law defines certain advertising or analytics activities as "sale," "sharing," or targeted advertising, the applicable legal requirements and available opt-out rights will apply.
7. Public Reviews and User Content
If you voluntarily submit a product review, photograph, comment, testimonial, or other content to a public area of StellerGear.com, that information may be visible to other users and the public.
Do not submit personal, confidential, financial, or other sensitive information that you do not want publicly displayed.
We are not responsible for how third parties may use information that you voluntarily make publicly available.
8. Third-Party Websites
StellerGear.com may contain links to third-party websites, payment services, social-media platforms, or other external services.
Those websites operate independently and may have their own privacy policies and terms.
StellerGear does not control or guarantee the privacy, security, accuracy, or practices of third-party websites.
You should review the privacy policy of any third-party website before providing personal information.
9. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Accordingly, we cannot guarantee absolute security of information transmitted to or stored by us.
You are responsible for keeping your account credentials confidential and should notify us promptly if you believe your account has been compromised.
10. Data Retention
We retain personal information only for as long as reasonably necessary for purposes such as:
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Providing our services.
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Completing transactions.
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Maintaining business and transaction records.
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Providing customer support.
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Preventing fraud.
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Resolving disputes.
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Enforcing agreements.
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Complying with legal, tax, accounting, and regulatory obligations.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
11. International Data Transfers
StellerGear serves customers internationally. Your personal information may therefore be processed, stored, or transferred outside your country, including in countries where we or our service providers operate.
Different countries may have different data-protection laws.
Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.
12. Children's Privacy
StellerGear.com is not intended for children who are below the minimum age permitted to use the service under applicable law.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action where required.
13. Your Privacy Rights
Depending on your country or region, you may have certain rights concerning your personal information.
These may include:
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Right to access personal information.
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Right to request correction of inaccurate information.
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Right to request deletion of personal information.
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Right to request a copy of your information.
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Right to restrict or object to certain processing.
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Right to withdraw consent where processing is based on consent.
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Right to opt out of certain marketing or targeted advertising.
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Right to data portability where applicable.
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Right to appeal certain privacy decisions where required by law.
These rights are not absolute and may be subject to legal exceptions.
For example, we may need to retain certain information to complete a transaction, comply with legal requirements, prevent fraud, establish or defend legal claims, or maintain necessary business records.
We may also need to verify your identity before processing certain requests.
14. Marketing Opt-Out
You can unsubscribe from promotional emails at any time by using the unsubscribe option provided in our marketing communications.
You may also contact us directly regarding marketing preferences.
Opting out of marketing does not necessarily stop transactional or service-related communications.
15. Privacy Requests
To request access, correction, deletion, or other privacy-related assistance, contact:
Email: sales@stellergear.com
Alternative Email: customerservice.aga@gmail.com
Please provide enough information for us to identify your account or request.
We may request reasonable information to verify your identity before processing a privacy request.
We will respond within the time required by applicable law.
16. Complaints
If you believe we have improperly handled your personal information, please contact us first so that we can investigate and attempt to resolve the issue.
Depending on your location, you may also have the right to contact your local data-protection or privacy authority.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or legal and regulatory requirements.
When we make changes, we will update the "Last Updated" date at the top of this policy and publish the revised version on StellerGear.com.
Your continued use of the website after an updated policy becomes effective constitutes use subject to the revised policy, to the extent permitted by applicable law.
18. Contact Us
For privacy questions, requests, or concerns, contact:
StellerGear Customer Service
Email: sales@stellergear.com
Alternative Email: customerservice.aga@gmail.com
Website: StellerGear.com
Privacy Disclaimer
This Privacy Policy describes our general privacy practices for customers and visitors worldwide. Where the laws of your country or region provide additional mandatory privacy rights or protections, those requirements will apply to the extent required by law.
We do not intend this Privacy Policy to remove, restrict, or waive any privacy right that cannot legally be excluded or waived.



